Videos

ProjectUX dives into the User Experience of startup vImmune, an app for managing family health and immunizations. Our UXpert panel Samuel Hulick, Rachel Nabors, and Leo Frishberg give actionable feedback on improving the app's information architecture, interaction design, accessibility, branding, and more. If you like our content please support us on Patreon: https://www.patreon.com/projectux

Featuring UXperts: Samuel Hulick - Founder of UserOnboard.com Rachel Nabors - Founder of Tin Magpie Leo Frishberg - UX Stragetist & Manager @ Home Depot Quote Center

With its growing adaptation and high utility, Service Design might be your next career move in UX! ProjectUX host Brandon Ward breaks down the different elements that make up the complex web of service design with real-world examples such as Nest and with some guidance from Totoro.

Service Design is the planning and organization of the entire infrastructure of a service to ensure the highest level of quality for its customers. This includes managing all the digital and material touch points of customer interaction so that the service is user-friendly, competitive and relevant to the customers.

Support our mission on Patreon: https://www.patreon.com/projectux

ProjectUX dives into the User Experience of startup Trill Cards, an app for utilizing digital business cards. Founded by Anjali Nennelli, the app offers a more modern-day solution to the problems of getting lots of business cards in conference and networking settings.

Our Phoenix UXperts Dean Barker, Tonia Bartz, and Jonathan Mann give UX feedback on topics such as the interactions of the interface, the app's design and different use-cases of the product.

If you like our content please support us on Patreon: https://www.patreon.com/projectux

Kat Hardisty of Optimal Workshop joins ProjectUX to discuss the value of UX Research. We get quite meta in this interview, as she is conducting a research project on UX Researchers. Specific topics covered include:

• The repercussions of not doing research
• User pains are so easy to fix if you just research it
• Creating tools for researchers = researching researchers
• Methodologies Kat implements to gain insights
• Tips on how to get research experience
• Tips for entrepreneurs on how to implement research

ProjectUX is a Dallas UX Agency and UX Media creator. We work with startups to help improve their products and spread the word of good design and user experience practices, including UX research.

UX (user experience) research is the systematic investigation of users and their requirements, in order to add context and insight into the process of designing the user experience. UX research employs a variety of techniques, tools, and methodologies to reach conclusions, determine facts, and uncover problems, thereby revealing valuable information which can be fed into the design process.

Support us on Patreon: https://www.patreon.com/projectux

On this episode we take a look back at our premiere episode with a UX design review of startup My Dealer Service. Founded by Peter Mills, My Dealer Service is an Interactive customer engagement platform for automotive service centers and repair facilities to have better communication between advisors, mechanics, and customers.

Our Denver UXperts Sean Baxter, Kit Seeborg and Rich Warnaka give User Experience feedback on topics such as the interactions of the interface, the app's design and different use-cases of the product.

Technology impacts our daily lives, but what about our fluffy friend? In this week’s video, Santiago Gutierrez, founder and CEO of GoBone, sits down with ProjectUX Executive Director Rob Andrews to dive into the design evolution of GoBone and explore the mission and future of this smart bone.

From a small upstart, they have evolved into a successful company that raised $160,000 on Kickstarter and in 2017 was listed on Oprah’s favorite things list! They integrate human and canine UX into their design based on user testing and analytics to help solve the problem when we leave our dog at home while we are at work.

Video highlights include: - How the ProjectUX process improved GoBone - GoBone’s canine and user testing - UX Design for humans and their canine friends - The success and roadblocks of GoBone - What does UX mean to a startup?

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ProjectUX takes a look back at our premiere episode with a user experience design review of startup GoBone. Founded by Santiago Gutierrez, GoBone is a smart dog toy that plays with your pet whether the owner is home or away through use of an app.

Our Dallas UXpert panel of Jeremy Johnson, Elisa Miller, and Jainan Sankalia give UX feedback on topics such as the interactions of the interface, the product design and different use-cases of the product.

ProjectUX is a Dallas UX Agency and UX Media creator. We work with startups to help improve their products and spread the word of good design and user experience practices. Together our mission is to build better products for everyone!

Support us on Patreon: https://www.patreon.com/projectux

Stay connected and subscribe to our email newsletter: http://eepurl.com/cX_8P5

This episode features a User Experience review of startup O'Connect, an app that allows you to find the best conferences to attend and the right people to connect with. Filmed at UCSD's Design Lab, San Diego UXperts Chad Martin, Kris Angell, and David Panarelli give UX feedback on topics such as information architecture, visual design, branding, and accessibility. They question whether the app is trying to do too much without a clear understanding of its users and value proposition. Specific topics covered include:

• Creating an interface and user-journey that is easy to navigate and brings the key features to the front
• Designing for the attendee's journey, but not forgetting about the conference organizers and sponsors
• Understanding how micro-interactions can add up to a good or bad overall experience

ProjectUX is a Dallas UX Agency and UX Media creator. We work with startups to help improve their products and spread the word of good design and user experience practices. Together our mission is to build better products for everyone!

Support us on Patreon: https://www.patreon.com/projectux

User-testing is an incredibly powerful tool that we utilize at ProjectUX to peer inside the inner workings of a product by putting it into the hands of real people. In order to facilitate the best results one of the most critical components is developing rapport with the subject so they feel at ease and give their true insights. In this video we dive into some of the most important aspects of building rapport in a user-testing setting and in normal every-day conversations as well.

User studies and design research helps place people at the center of your design process of your product. Building rapport helps us to understand how users perform tasks and achieve goals. Since empathy is at the heart of design, it is important to build rapport during a qualitative user study to understand the users emotions, feelings and experiences.

This way the UX researcher will build human connection, which is crucial for user-testing. Finally, having rapport will create a comfortable environment for users to be at ease, so that this will have an accurate result. Watch this video to enhance your UX skills and explore more on User Experience Interview techniques on building rapport.

ProjectUX is a Dallas UX Agency and UX Media creator. We work with startups to help improve their products and spread the word of good design and user experience practices. Together our mission is to build better products for everyone!

Support us on Patreon: https://www.patreon.com/projectux

Thanks for the Lab testing space provided by Dallas agencies: projekt202 - http://projekt202.com Bottle Rocket Studios - http://bottlerocketstudios.com

The UX Show For Startups is bringing back the oldies this week with another one from the UX Vault. This episode features a User Experience startup design review of ShadowBid, an app that finds the best deals for people shopping on Amazon. Los Angeles UXperts Lynn Boyden, Chris Chandler, and Jill DaSilva gave UX feedback on topics such as information architecture, visual design, branding, and accessibility.

The UX Show For Startups is bringing back the oldies this week with another one from the UX Vault. This episode features a User Experience review of Gruvi, an app for crowd-sourced music creation. Founder Anthony Lemus demonstrates how a phone or tablet can become a virtual recording studio. The platform invites aspiring musicians from across the globe to mix and match their skills to create the perfect demo song. Dallas UXperts Rebecca Baker, Cassini Nazir, and Jeremy Johnson teamed up for a lightning round of feedback.

John Hanke, CEO of the company that created Pokémon Go, talks talked about the importance of design intent and leveraging their incredibly large user base for social projects. We also caught up with Dallas natives Jeff Corkran, VP Experience Strategy at Eecosphere and Willis Winters, head of the Dallas Parks & Recreation department.

Interview highlights include: - Using incentives to drive user-behavior - The 4-year-in-the-making story behind Pokémon Go - Designing with intent to mobilize user bases to  - How environments are affected by design - The power of designers to enact environmental change - Using universal design to make the most user-friendly parks possible - The reason why we should invest more in our parks systems

This interview is produced by ProjectUX, the UX show for startups! User Experience experts help startups improve their products through an in-depth UX audit and a round of usability testing, featured on the sister show UX Lab which will debut in Summer 2018!

Hosted by Brandon Ward, we review elements such as information architecture, accessibility, usability, and visual design with the mission of helping startups build better products.

Support our mission on Patreon: https://www.patreon.com/projectux

http://projectux.tv

Follow us on twitter! ProjectUX: http://twitter.com/projectuxtv John Hanke: http://twitter.com/projectuxtv Jeff Corkran: http://twitter.com/projectuxtv Rob Andrews: http://twitter.com/digitalrobert

In this episode from the ProjectUX vault we take a look at the User Experience of startup BXTEL, an app that turns your iPhone into a hearing aid. Our UXpert panel of Jeremy Johnson, Chelsea Soprano, and Jainin Sankalia break down the product's visual design, UI, information architecture, interaction design, accessibility, branding, and more. Topics covered include:

• Clearly indicating a user's progress through the setup process
• Designing with accessibility in mind, particularly when serving an often older demographic
• Creating a friendly and engaging onboarding process
• Why sliders aren't the most accessible choice for certain interactions
• Clearly indicating a user's progress through the setup process
• Making the functionality of the app as obvious possible

In this episode from the ProjectUX vault we take a look at the User Experience of startup PotaVida, a water purification product that uses solar energy. Our UXpert panel of Andy Fitzgerald, Ona Anicello, and Adonis Acuario break down the visual design, UI, information architecture, interaction design, accessibility, branding, and more. Topics covered include:

• Making sure your language choices clearly communicate the design intent
• Considering the variances in setting and environment of different users
• Designing universally by solving the problem not from an engineer's perspective, but from a user's
• Crafting the iconographic language for your UI that most clearly represents your use case scenario
• Creating data sets that cater to the needs of your users and are easy to understand

In this episode from the ProjectUX vault we take a look at the User Experience of startup Workfrom, breaking down their information architecture, interaction design, accessibility, branding, and more. Our UXpert panel Samuel Hulick, Rachel Nabors and Leo Frishberg give actionable feedback on:

• Ensuring the "scent-of-information" remains potent throughout the user journey
• Making sure the search results provide the most pertinent information
• Satisfaction = results/effort. Lower effort to increase customer satisfaction!
• Prioritizing the information so that users can easily find what they want in the UI
• Focusing on user research methodologies to determine what your user's really want

On this episode UXperts Bibana Nunes, Jared Spool, Debra Gelman and Alan Cooper break down the UX of startup Noise Aware. The experts dish out design wisdom on topics including:

• Getting immersed in the user's world by observing how property managers set up the sensor devices and app
• Designing for personas and avoiding assumptions about users' sophistication with your technology
• Clearly communicating what your product does and doesn't do to alleviate user concerns about things such as privacy
• Making all parties part of the experience so everyone is a happy customer
• Creating a a seamless on-boarding experience that all users can follow
• Showcasing the right information, in the right place, at the right time throughout your product
• Revealing the "magic" behind your product so people realize the value they're getting

UX is not a verb! ProjectUX creator Rob Andrews dives into this common misconception in this quick hitting User Experience PSA.

Be a UX hero and support us on patreon for a chance to win a UX book: https://www.patreon.com/projectux

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ProjectUX: http://twitter.com/projectux
Rob Andrews: http://twitter.com/digitalrobert

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In this episode from the ProjectUX vault we take a look at the User Experience of startup LawBooth, breaking down their information architecture, interaction design, accessibility, branding, and more. Our UXperts give actionable feedback on:

(3:10) Walking users through the journey of finding an attorney for the first time.
(4:01) Branding should build trust. Users looking for legal help want credibility, not cartoon characters.
(7:48) Using empathy and good visual design to give users what they need right away.
(9:58) Simplifying filtering options so users aren't looking at too much information at once.
(12:07) Branding should build understanding. Craft a name and logo that clearly communicates what you're about.

Watch the follow-up interview here: https://youtu.be/LvfLfa5T38I Support us on Patreon: https://www.patreon.com/projectux
Featuring UXperts Sean Baxter - https://www.linkedin.com/in/baxtervision
Kit Seeborg - https://www.linkedin.com/in/kitseeborg)
Rich Warnaka - https://www.linkedin.com/in/richwarnaka
Stay connected and subscribe to our email newsletter

ProjectUX creator and UX Researcher Rob Andrews breaks down the process of usability testing with some specific tips and tools to help you with this powerful UX method of user research. Topics include: How to do a simple usability test (1:07) The importance of building rapport (1:44) Test the product, not the user (2:29) Initial Impressions (3:49) Expectancy test (5:21) Tasks and Scenarios (6:26) Optimal length and number of tests (8:03) Rating the tasks (9:34) Tools for recording the session (10:34) Different settings for usability tests (12:09) Steve Krug and usability test script (13:28) Get out there and learn (14:06) Support us on Patroen for a chance to win a free UX book: http://patreon.com/projectux Links mentioned in video: OBS - https://obsproject.com/download Zoom - https://zoom.us/ Handbrake - https://handbrake.fr/ Rocket Surgey Made Easy: http://amzn.to/2BjAMZ3 Steve Krug's usability script: https://www.sensible.com/downloads/test-script.pdf Follow us on twitter: http://twitter.com/projectuxtv http://twitter.com/digitalrobert Special shoutout to our sponsors: Dev Mountain offering UX bootcamps in Dallas, TX: http://devmountain.com Big Design conference in Dallas, TX - http://bigdesignevents.com Loop11, a robust online user-testing platform: http://loop11.com http://projectux.tv

In the premiere episode of ProjectUX, UXperts Adam Polansky, Anita Cator, and Jeremy Johnson drill down into startup Sprinkl's information architecture, interaction design, accessibility, branding, and more.

This week on Inside the Big Design Studio, we speak with Sophi Marass, a UX Designer at Sabre Corporation. She shares with us her insights on: - Designing for developers: API documentation - Re-crafting content to meet developer needs - Conducting user research by observing API developers at hackathons - Transitioning from a creative arts background into the design world Please let us know what you think in the comments about this video and anything UX related. Thanks for watching! Produced Rob Andrews & Teresa Nguyen Edited by Stanley Joseph http://projectux.tv http://bigdesignevents.com http://twitter.com/projectuxtv

Alan Cooper, software alchemist and Co-founder of UX firm Cooper, joins us for an interview after his moving keynote speech at Big Design Conference, where he intertwined lessons in interaction design with his recent adventures in agriculture.

UX Lab is is the sister show to ProjectUX, where the user meets the product in a start-of-the-art usability lab provided by our partner projekt202. In addition to receiving feedback from UXperts on ProjectUX, here startups witness how their products perform in the hands of real users. We shine a light on the good, the bad…and yes, sometimes the ugly. Series premieres December 14, 2017. Visit our website for more information: http://projectux.tv Special thanks to our sponsor projekt202 for the user of their usabiltiy lab: http://projekt202.com Filmed by Rob Andrews, Keith Johnson & Teresa Nguyen Edited by Rob Andrews

In this video we talk with UX legend Jared Spool about the many reasons why designers of all skill levels should attend a UX / design conference including: - Getting to know the people in your community and what they're up to - Participating in workshops led by experts in their respective fields - Exploring the various experiences among different conference formats You can still sign up for UI22 this year in Boston: http://ui.uie.com/ Or look for local conferences to your area, such as Big Design here in Dallas: http://bigdesignevents.com This is an excerpt from Jared Spool's full interview with ProjectUX: https://www.youtube.com/watch?v=M5IxFQjBmK4&t Web: http://projectux.tv Twitter: http://twitter.com/projectuxtv Jared Spool: http://twitter.com/jmspool Brandon Ward: http://twitter.com/uxward Produced by Rob Andrews and Teresa Nguyen Edited by Rob Andrews

ProjectUX is the new web TV show where User Experience experts help startups improve their products through an in-depth UX audit and a round of usability testing, featured on the sister show UX Lab.​ The series premieres online November 30, with a premiere screening on November 29th. Get tickets here.

Video produced for Slalom Dallas, partner with ProjectUX. http://slalomconsulting.com http://projectux.tv

This week on Inside the Big Design Studio, we get a grounded perspective on the highly regulated and misunderstood cannabis industry. Mike Vaughn is a UX Professional and Digital Customer Experience Lead at Lucky Turtle, a Colorado-based cannabis extraction company. We caught up with Mike after his well-attended talk at Big Design to learn about the role of UX in an industry projected to be worth $50 billion by 2026. Mike shares insights on: - Cannabis history, misconceptions, and health benefits of CBD - Redesigning Lucky Turtle's digital experience to match its message - Weaving together research insights from customers and "budtenders" at 19 dispensaries - How he got into the industry, and why he thinks UX designers should educate themselves about it now Please let us know what you think in the comments about this video and anything UX related. Produced Rob Andrews & Teresa Nguyen Edited by Stanley Joseph http://projectux.tv http://bigdesignevents.com http://twitter.com/projectuxtv

This week on "Inside the Big Design Studio," we talk design leadership and community building with Mariah Hay (@mariahhay), VP of Product at Pluralsight. UX has made great strides over the past few decades thanks to movers and shakers bent on pioneering user-centered design in large organizations. A big part of that is building a community around UX. Mariah shares her experiences in: - Implementing user-centered design at scale in large companies (philosophy, practices, organizational design) - Being a good steward of culture and design in an organization - Bridging communication between product and other parts of the business (marketing, sales, partnerships, legal, etc) - What new designers need to know: industry context. Understand what the companies around you are doing, how they're structured, and how your skills and interests fit in Please let us know what you think in the comments about this video and anything UX related. We'll be back next week with a new episode! Produced Rob Andrews & Teresa Nguyen Edited by Stanley Joseph http://projectux.tv http://bigdesignevents.com http://twitter.com/mariahhay http://twitter.com/projectuxtv

On this episode "Inside the Big Design Studio" we sit down with Jared Spool (@jmspool), UX Industry leader and awesomeness maker! In this episode Jared pulls the curtain back on: - Why "A" quality work in design schools isn't translating to the real world. - Why he co-founded Center Centre, a revolutionary school that's setting the bar for what industry-ready designers should know. - How User Interface 22 Conference (November 13-15) delivers the theory and tools practitioners need to drive change within organizations. Please let us know what you think in the comments about this video and anything UX related. We'll be back next week with a new episode! Produced Rob Andrews & Teresa Nguyen Edited by Rob Andrews http://projectux.tv http://bigdesignevents.com http://centercentre.com/ http://uiconf.com http://twitter.com/jmspool http://twitter.com/projectuxtv

Join us on the first episode of "Inside the Big Design Studio" as ProjectUX host Brandon Ward sits down with Preston McCauley, locally-renowned mad scientist of all things AR, VR, and UX. He breaks down: - AR/VR as a new frontier for designing experiences: it's about storytelling - Bridging the skills gap: tips for people who might be intimidated by learning the tools needed to design in this realm - Where does AR/VR fit in to the existing markets and ecosystems designers currently work in? - How exposing yourself to ideas and stories in other fields makes you a better designer Please let us know what you think in the comments about this video and anything UX & VR related. We'll be back next week with a new video! Produced Rob Andrews & Teresa Nguyen Edited by Stanley Joseph http://projectux.tv http://bigdesignevents.com http://twitter.com/projectuxtv http://twitter.com/uidesignguide

Adam Polanksy, UX Strategist at Bottle Rocket & UXpert on ProjectUX, gives an insightful talk on the value of presentation fidelity to UX Deliverables at the Big Design Conference 2017. Watch to learn what the most valuable tools REALLY are to a designer, how to do more with less in presenting your deliverables, and more in this great talk at Big D. Adam will be on the first episode of ProjectUX which will premiere in October,. Stay subscribed for that and more content shot at the Big Design conference. http://bigdesignevents.com http://twitter.com/AdamtheIA http://projectux.tv

The Design Disruptors Screening in Dallas was a huge success, big thanks to Slalom and Big Design for helping us put this on! In this recap video we feature the Q&A session following the film, moderated by Tracey Kelly, Experience Design Practice Leader at Slalom with panelists: - Steve Bacon, Managing Director at Slalom - Meghan Rhennie, Design Manager at Capital One - Brian Sullivan, Director of Design Strategy at Sabre Come to our next event for a LIVE ProjectUX taping at Big Design this Friday, get tickets here: https://www.eventbrite.com/e/projectux-live-big-design-feat-jared-spool-tickets-37670831471?ref=estw Edited by: Michael Rosemond Camera credits: Michael Rosemond, Tim Miller, Rob Andrews, Teresa Nguyen http://projectux.tv http://bigdesignevents.com http://slalomconsulting.com

Join ProjectUX, Slalom Consulting, and Big Design Events for an exclusive movie screening of the InVision-produced documentary Design Disruptors at the Angelika Theater on August 30th at 6PM. Sign-up for tickets here: https://nvite.com/DesignDisruptors/e8oz3l We will have a cocktail hour from 6 - 7 prior to the movie. Mingle with members of the tech, startup, marketing, strategy, design, and other business communities. We will begin the film at 7pm. After, we will host a Q&A session with industry leaders from Sabre, Capital One, Invision and Slalom about revolutionizing your company while creating a compelling competitive edge that delivers the best experience for employees and customers. This film cannot be seen online or anywhere else in Dallas and seating is limited, so get your tickets now! https://nvite.com/DesignDisruptors/e8oz3l DESIGN DISRUPTORS reveals a never-before-seen perspective of industry-shaking leaders at Facebook, Google, Twitter, Pinterest, Dropbox and how they’re using the power of design to disrupt billion dollar industries. DESIGN DISRUPTORS is a full-length documentary featuring design leaders and product designers from 15+ industry-toppling companies—valued at more than $1trillion dollars combined. Get a never-before-seen look into the perspectives, processes, and approaches of leaders at industry-toppling brands and discover how these companies are disrupting billion dollar industries through design. Join us and learn how design solutions have formed booming, billion-dollar companies and how we can keep up the momentum. http://projectux.tv http://slalolm.com http://bigdesignevents.com

ProjectUX is the User Experience show for startups where our UXpert panel offer feedback on how to improve their products. In this sneak peak of episode 1 we take a look at Sprinkl, a home automation solution for home sprinkler systems. Sign-up for our mailing list for a chance to win a FREE ticket to Big Design: http://eepurl.com/cX_8P5 Our UXperts for this episode are Adam Polansky (Bottle Rocket), Jeremy Johnson (projekt202) and Anita Cator (Saber). Our host is Brandon Ward from Precocity. ProjectUX: http://twitter.com/projectuxtv Brandon Ward: http://twitter.com/uxward Adam Polasnky: http://twitter.com/AdamtheIA Jeremy Johnson: http://twitter.com/projectuxtv http://projectux.tv http://sprinkl.io Director/Exec Producer/Editor - Rob Andrews Producer - Teresa Nguyen Assistant Director - Keith Johnson Assistant Camera/Editor - Michael Rosemond Sound Engineer - Octavio Esparza Associate Producer - Natalie Petters

Meet the host of ProjectUX, the new show where UXperts help startups improve their products through a round of usability testing and an in-depth UX audit. Coming this summer, subscribe to our YouTube channel and mailing list for updates and special content! Filmed in downtown Dallas, TX. For casting information please email casting@projectux.tv. http://ProjectUX.tv http://twitter.com/projectuxtv Brandon Ward | @uxward Rob Andrews | @digitalrobert

ProjectUX is the new web TV show where User Experience experts help startups improve their products through a round of usability testing and an in-depth UX audit. The show is currently filming in downtown Dallas and will be released summer 2017. For casting information please email casting@projectux.tv. http://projectux.tv